Privacy Policy

Last updated: January 2026

At Angelic Feathers, your trust means everything. This Privacy Policy explains how your personal information is collected, used, and protected when you visit our website or choose one of our thoughtfully crafted handmade quilts and keepsakes. Every detail is handled with care, respect, and integrity.

Who We Are

Angelic Feathers is a UK-based handmade business specialising in bespoke quilts and unique keepsake gifts, lovingly crafted to be cherished for a lifetime.

For the purposes of UK data protection law, Angelic Feathers is the data controller of your personal information.

If you have any questions about this policy or how your data is used, you can contact us at:

📧 Email: hello@angelicfeathers.co.uk
🌐 Website: www.angelicfeathers.co.uk

What Information We Collect

We only collect information that is necessary to provide you with the best possible experience and to fulfil your orders.

This may include:

·       Your name

·       Billing and delivery address

·       Email address

·       Telephone number

·       Order details and customisation information

·       Messages or enquiries you send to us

·       Technical data such as IP address, browser type, and pages visited (via cookies)

We do not knowingly collect data from children.

How We Use Your Information

Your information is used with care and purpose, including to:

·       Process and fulfil your orders

·       Communicate with you about your order or enquiry

·       Create bespoke, personalised items based on your instructions

·       Provide customer support

·       Improve our website and services

·       Meet legal or accounting obligations

We will never sell your personal information.

Lawful Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

·       Contract – to fulfil your order or enquiry

·       Consent – where you have opted in (e.g. newsletters)

·       Legal obligation – for tax or record-keeping purposes

·       Legitimate interests – to operate and improve our small business

Sharing Your Information

Your information is only shared when absolutely necessary, and only with trusted third parties such as:

·       Payment processors

·       Delivery and courier services

·       Website hosting and email service providers

·       Accounting or legal services

All third parties are required to handle your data securely and in line with UK data protection laws.

Cookies

Our website uses cookies to help it function smoothly and to understand how visitors use the site.

Cookies may collect:

·       Pages viewed

·       Time spent on the site

·       Device and browser information

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

How We Protect Your Data

Your personal information is:

·       Stored securely

·       Accessed only when necessary

·       Protected by appropriate technical and organisational measures

We take every reasonable step to ensure your information is kept safe, secure, and treated with the respect it deserves.

How Long We Keep Your Data

We only keep your personal data for as long as necessary:

·       Order information is retained for legal and accounting purposes

·       Enquiry data is kept only as long as needed to respond

·       Marketing data is kept until you withdraw consent

Your Rights

Under UK GDPR, you have the right to:

·       Access the personal data we hold about you

·       Request correction of inaccurate data

·       Request deletion of your data (where applicable)

·       Object to or restrict processing

·       Withdraw consent at any time

·       Request data portability

To exercise any of these rights, please contact us using the details above.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or how we operate. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions, concerns, or requests regarding your personal data, please get in touch:

📧 hello@angelicfeathers.co.uk

Thank you for trusting Angelic Feathers. Every order, every message, and every shared detail is handled with care—woven with respect, and protected with intention.